Auto Accept Solution – Groundwork

May 2nd, 2018

Groundwork – If you are doing inspections with them and are not getting all the work you would like, maybe you need a little help from us.

Auto Accept solution – Language Link

May 2nd, 2018

 

Previouly CTS, now LanguageLink. If you are struggling to accept job offers via the LanguageLink website, we have the answer!

Server Upgrade downtime

May 2nd, 2018

Apologies for the recent downtime.

We upgraded our server and experienced some issues along the way. They are now behind us and things are back to normal

 

Support–TeamViewer v10

December 10th, 2015

Teamviewer is by far the best tool for remote support. To support our clients we have a registered license. This means that clients can install and run TeamViewer without having to buy a license.

TeamViewer has just updated to version 11 (Decmeber 2015), which we will not be upgrading to. The software has been perfect for our purposes since version 9, and to us it looks like the updates since v9 are adding features which do not provide us with any measurable value for money at this time.

For now, we’ll stick with Version 10.  This is available for download from the teamviewer site and are perfect for our support purposes.

Download TeamViewer v10  (www.teamviewer.com)

Third Party BPO Form Fillers

October 6th, 2014

Some realtors make use of third party data services to handle their reporting.

Be aware that this is not always without risk. If you need to resort to third parties to handle your data processing, please do your due diligence. We have seen users lose clients as a result.

 

TeamViewer Remote support

October 6th, 2014

For some time now we have been using TeamViewer for remote support. Clients will be able to run teamviewer for support purposes without any cost implications. A custom link is available for this from us.

Altisource refresh available

October 6th, 2014

Altisource refresh version 1.4.78.25 is now available for download.

With this refresh we have dropped support for Windows XP. All current versions of Windows (Windows Vista/Windows 7 and Windows 8 and 8.1) are supported.

LV 1.3.90 release candidate

September 10th, 2014

Release 1.3.90 2014-09-10

Fixes a couple of issues and adds some improvements to the scheduler. Details are listed on the download page.

Check your spam

August 30th, 2014

On occasion we will send out an email that makes an important announcements. For various reasons, we may not want to publish this information here on our website. When we do make an announcement, it is usually in your best interest to be aware of that information, as it may affect your bottom line.

In order not to miss out on important emails (and not just from us), please make it a habit to check your spam folder now and then. Usually it will be pure spam. But now and then, you may end up missing out on something important. Do not rely on your spam filter completely. Things are dynamic, and emails that were getting through may suddenly get treated as spam for any one of a dozen reasons.

So, check your spam folder now and then to make sure that there’s not something in there that you want to know about.

Some email service providers are, to put it politely, stupid, in that they have not thought their spam policies through very carefully. Valid emails end up in spam as a result, and the ISP’s attitude is that was  up to you, as the recipient, to make sure that mails that you want to receive, get through.

How you do that varies, and it will be up to you to figure this out. It could be as simple as adding the sender email address to your address book. In some extreme cases,  you might have to contact your ISP to let them know that you want to receive these emails. If this is the case, it might be easier to simply change your email provider :)

AppraisalPort/TSI website update

August 28th, 2014

Our release candidate for the new site was made available on Tuesday and is being used by our testers. Looks good. Good news for users not in the test group is that the old version of the software actually also works fine.

We’re still working with a release candidate because the new AppraisalPort site is still only a few days old. It’s likely that that there could be a few changes in the near future- it’s unusual for any new release of a website not to have a couple of teething problems. Once the site looks to be stable, we’ll release a final update.